Personal Profiles:
Details such as passport number, expiry date, as well as seating preference, special meal requirements, Frequent Flyer membership numbers and car and hotel preferences are all held in our Personal Profiles in our client management system, for each individual traveller.
Domestic & International E-Ticketing:
Qantas Airways have domestic as well as some International destinations, E-ticket capabilities.

We recommend all domestic bookings to be E-ticketed. Clients are sent an itinerary confirming travel booked. The traveler then checks in at the airport, identifies the flight he/she is booked on and provides a photograph identity check. The boarding pass is then issued for travel. Travelers no longer have to worry about last minute bookings and receiving the ticket, the ticket arriving on time, collecting the ticket at the airport or misplacing the ticket.

Obviously it is far easier for your traveller's to simply check-in at the airport and receive their boarding pass, as is the procedure with E-Ticketing. We urge you to consider the merits of this coupled with the expense control provided by corporate credit card use.

International Tickets & Documentation:
Your travellers know where they need to be and when. We will make recommendations on the best way to get there. Often rearranging an itinerary will result in substantial savings or more effective use of time.
Final itineraries will be delivered with tickets together with all documentation and information necessary approximately 3 days prior to travel.

Hotel Bookings & Car Rental:
Usual practice is for DCorp Travel Management to make hotel and car rental reservations at the same time as the airline reservation. This ensures total security of the booking and confirmations are then shown on the faxed itinerary. If the air travel is changed, we would automatically change the hotel booking to coincide with the air travel. We have on-line computer access to all major hotel chains and car rental companies worldwide.

American Express Global Hotel Value Program 2006
· Very competitive rate offerings
· Dynamic rates = a true reflection of market forces including demand and occupancies - rates have traditionally been static and therefore inflexible
· Last Room Availability will continue to be a feature of the rate offerings
· Value-Added Services/Amenities - A number of Select Hotels offer additional value-added services and amenities. The Select Rate at these hotels includes breakfast plus a minimum of two other complimentary benefits such as free health club access or priority upgrade (subject to availability).
· American Express has selected prestigious hotels in prime business locations to provide our travellers with dedicated American Express Club Floors. These exclusive floors provide American Express travellers with accommodations on a designated American Express Club Floor, a dedicated lounge area, and a number of special amenities such as complimentary breakfast and refreshments, pre-egistration, VIP check-in, complimentary newspapers, welcome amenity and 4pm check-out.
· Last Room availability - The American Express Select Rates featured will never be sold out, as long as there is a standard room (does not include higher level room categories such as suites or club level rooms) available. Each property is allowed up to 30 blackout dates per year, during which time the American Express Select Rate is not available.
· “Walk”Agreement - If an American Express business traveller has a guaranteed reservation and a room is not available upon arrival, the Select Hotel will pay for one three-minute long distance phone call, find and pay for one night at a comparable hotel, and provide and pay for the transportation to that hotel.

Passport, Visa and Health Requirements:
All passports must be applied for personally. We will check to ensure your passport is valid and that you have sufficient validity for countries being visited.
We will check your visa requirements, whether or not you have a valid visa and obtain visas on your behalf if necessary. A Visa Fee is as charged by each consulate. A courier fee will be charged, should we have to obtain a visa from Canberra.
Health requirement will be advised to you, however it is the traveler's responsibility to check with his or her doctor and obtain the correct medication.

Travel Insurance:
For frequent travellers, we recommend a year-round comprehensive policy, which represents the best value. There are also a wide range of short duration travel policies are available.

Ticketing & Ticket Delivery:
All domestic travel will usually be via E-tickets and therefore no tickets will be required for Qantas and Virgin Blue flights. If tickets are required, they will be delivered to your office two days prior to travel unless you require otherwise. Last minute, emergency tickets and all interstate tickets will be via E-ticket.
International tickets will be delivered approximately 3 days prior to travel.

Communication & Automation:
We are connected to Sabre Reservation System, the world's leading computerised reservation system. Whatever airline, visa, hotel, car hire, health/vaccination, or theatre booking requirement, the answer is just a keystroke away. Because we have the very best technology, you get immediate response and the fastest action.

DCorp Travel maintains a comprehensive client profile on all executives and staff who travel with us. This is stored within our client management system. We record and know your Travel Policy. We know what you like and dislike, your passport and visa details, your credit card numbers, seating, dietary and comfort requirements. Further information can be obtained via Our Technology Link.

Frequent Flyer Memberships & Bookings:
An additional service offered by DCorp Travel is the management of your memberships for airline clubs and the booking of travel using your frequent flyer points. We will ensure your membership is renewed on a yearly basis and advise you on memberships we believe should be taken out for the benefit of your company.
Please note that whilst we are happy to make bookings using your individual Frequent Flyer points, a fee will apply for this service. Our fee is $55.00 per domestic booking and $150 per international booking of no more than 4 flight sectors.
When Frequent Flyer points are used to upgrade travel from economy to business class, no charge will be made for this service.

24 Hour Emergency Service:
DCorp Travel provide a 24 hour emergency service for their clients. Our after-hours telephone is advised to all corporate clients. Our laptop computer is linked to our office to enable us to make reservations and change bookings at any time